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Who DraughtBusters can help directly

The DraughtBusters draughtproofing service is free and primarily for those in most need; the priority groups are people living in energy poverty, families with young children, the elderly and people under debt management, we may be able to help others too if they ask.

Many are referred to DraughtBusters through the Reading Citizens Advice, the Council’s Winter Watch scheme, local debt advice agencies, GPs, churches and charities.

Others contact us direct, often because they’ve been told about us by someone who has previously been helped by DraughtBusters, we can help electronically or during the summer months.

If you’d like to enquire about DraughtBusters helping you draught-proof your home you should contact one of the above mentioned organisations and they will refer you to us via the ap[appropriate channels and you will join the queue of those waiting to reach the top of the list. At that point you will be offered an appointment:- 

A typical DraughtBust

We will call you to make an appointment and once agreed we will explain the process.

When the DraughtBusting team arrive, we will look round your home either with or without you, this will start after you have told us what the biggest problems are. We will then sit down with you and explain what we would like to do and then, if you agree will do the agreed draughtproofing there and then.

We carry with us everything that we are likely to need to carry out the work and the cost of any materials is covered by us. The whole process is likely to take between an hour and an hour and a half.  At the end of the visit we will talk to you about running and managing your heating, ventilation and how to deal with condensation.